1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors to www.shepherddelights.co.uk.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 The only cookies we use on our website are those from Google Analytics. See section 8 below
2. Credit
2.1 This document was created using a template from SEQ Legal
3. How we use your personal data
3.1 In this Section 3 we have set out:
a. the general categories of personal data that we may process;
b. the purposes for which we may process personal data; and
c. the legal bases of the processing.
3.2 We may process your personal data (Service data) that is provided in the course of the use of our services. The service data may be processed for the purposes of fulfilling the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Your details are not passed on to any third party (except maybe to affect delivery of your order). Your email id will only be added to our mailing list if you have so requested.
4. Providing your personal data to others
4.1 We will share transaction data with our payment services providers (Paypal) only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. Here you can find information about the payment services providers’ privacy policies and practices
4.5 We may disclose your enquiry data to a delivery agent/courier in order to fulfil the requirements of your order.
5. Retaining and deleting personal data
5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6. Amendments
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7. Your rights
You should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
8. Google Analytics
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. See Google’s privacy policy.
9. Our details
9.1 This website is owned and operated by Zoe Shepherd Trading as Shepherd Delights Cake Company.
9.2 Our principal place of business is at Sandhurst, Berkshire.
9.3 You can contact us:
(a) using our website contact form
(b) by telephone 07747443552
(c) by email Cakes@Shepherddelights.co.uk
